Public offer

1.1. The Seller sells Products through the Online Store at https://sesso-gallery.ru (and its subdomains).

1.2. By ordering Products through the Online Store, the User agrees to the terms of sale of Products set forth below (hereinafter referred to as the Terms of Sale). If the User disagrees with this agreement (hereinafter referred to as the Agreement/Public Offer), the User must immediately stop using the service and leave the Site.

1.3. These Terms of Sale of Goods, as well as information about the Goods presented on the Website, constitute a public offer in accordance with Article 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation, addressed to legally competent individuals.

1.4. The Public Offer is deemed accepted by the Visitor/User/Buyer fully and unconditionally, without any exceptions or limitations, by performing the actions provided for in the Agreement. By using the Website, the Visitor/User/Buyer confirms their familiarity with the terms of this Offer and other agreements posted on the Website that govern the relationship between the Parties.

In this case, visiting the Site (without registration and placing an Order) confirms acceptance of the conditions set out in paragraphs 9, 11, 13 of the Agreement.

1.5. Registration on the Site is carried out by the Visitor by filling out the registration form, subject to prior familiarization with the terms of this Agreement.

1.6. Amendments (additions) to this Agreement are made unilaterally by the Seller. Visitors/Users/Buyers are notified of amendments (additions) to this Agreement by posting a new version of the Agreement on the Website. All amendments and additions shall take effect and become binding on all Buyers upon posting of the new version of the Agreement on the Website.

1.7. By providing the Seller with their e-mail and telephone number, the Website Visitor/User/Buyer consents to the use of the specified contact information by the Seller, as well as third parties engaged by the Seller for the purpose of fulfilling obligations to Website Visitors/Users/Buyers, regarding the transfer of the order for delivery, as well as other information directly related to the fulfillment of the Buyer's obligations under this Agreement.

2.1. The subject of this Agreement is to provide the Buyer with the opportunity to purchase Goods presented in the Online Store catalogue for personal, family, household or other needs not related to business activities.

2.2. This Agreement applies to all types of Goods presented on the Site, as long as such offers with descriptions are present in the Online Store catalog.

3.1. The Buyer places an Order independently by adding the selected Product to the cart, filling in all fields of the Order form, and indicating information about the payment method and delivery of the Product.

3.2. After placing an Order on the Website, the Buyer receives Order confirmation via email to the address provided by the Buyer during registration, or verbally or by phone to the phone number provided by the Buyer during registration (at the Buyer's discretion). The Seller's manager handling the Order reserves the right to contact the Buyer to clarify the details of the Order. The Order is considered accepted by the Seller upon receipt of the Order confirmation.

To clarify additional information about the Product, the Buyer can also contact the Seller by e-mail at: sessoloveyou@mail.ru, or by phone at 8 800 500 8725. The call is free within the Russian Federation.

3.3. The information about the Product presented on the Website is for reference only and should not be construed as a guarantee of the described properties and characteristics of the Product. Some Products presented on the Website may have minor defects. When confirming the Order for a given Product, the Seller undertakes to notify the Buyer of such defects. If defects are discovered, the Seller reserves the right for the Buyer to either accept the defective Product or refuse the purchase.

If the Buyer agrees to purchase a defective Product, the Buyer shall not have the right to demand the return, replacement, or repair of the Product due to such defect.

3.4. The Seller reserves the right not to accept the Order in cases where the Seller is unable to receive payment from the Buyer for reasons beyond the Seller's control, if the ordered Product is out of stock, or if the Buyer has provided inaccurate or incomplete information required to fulfill the Order.

3.5. If the Seller discovers a clear and material error in the price of a Product, the Seller will immediately notify the Buyer of this fact. If the Buyer has ordered and paid for a Product with an incorrect price, the Seller undertakes to notify the Buyer of the impossibility of fulfilling the Order or part of it by email or telephone and to refund the full amount paid.

The Buyer, acting in good faith, has no right to derive unjustified benefit from an obvious technical or other error in the price of the goods or in their description, as well as from the circumstances set out in paragraph 3.3 of the Agreement.

3.6. The retail sale and purchase agreement is considered concluded from the moment the Seller issues to the Buyer a cash or sales receipt or other document confirming payment for the Goods.

4.1. The Seller reserves the right to unilaterally change the price of the Product without notice. However, the price of the Product cannot be changed after the Buyer's order has been accepted.

4.2. Prices for the Products presented on the Website are indicated in Russian rubles (including VAT).

4.3. Payment for goods on the Site can be made in one of the following ways:

• online payment via the Website is made by bank transfer using a bank card;
• pay and make refunds using the Yandex Pay service;
• at the Goods pick-up point - in cash or by bank transfer using a bank card;
• to the courier upon delivery to the address specified by the Buyer - by bank transfer using a bank card or in cash.

The Seller reserves the right to specify the terms and conditions of available payment methods for Products (depending on the delivery location and payment method for the Order), as well as to impose restrictions on the quantity and/or price of Products available for order without prepayment. The Buyer will be notified of this information when placing the Order.

4.4. Features of payment for goods using bank cards:

4.4.1. Payment via electronic payment systems is carried out taking into account the requirements and restrictions established by current legislation.

4.4.2. In accordance with the Regulation of the Bank of Russia “On the issue of bank cards and on transactions carried out using payment cards” dated 24.12.2004 No. 266-P, transactions using bank cards are carried out by the cardholder or a person authorized by him.

4.4.3. Bank card transactions are authorized by the bank. If the bank has reason to believe a transaction is fraudulent, it reserves the right to refuse to process it.

5.1. Delivery and transfer of the Product is carried out in accordance with the "Delivery Terms" specified in the "Delivery and Payment" section of the Website. The final delivery time for the Buyer depends on the delivery address and region, the specific delivery service, and is not directly controlled by the Seller.

The Buyer has the right to choose one of the following methods of delivery and receipt of the Goods:

5.1.1. Courier delivery of the Goods to the postal address specified by the Buyer in the relevant section of the order form.

5.1.2. Pick-up of goods from the order pick-up point.

When placing an Order, the Buyer may select one of several pick-up points offered by the Seller in Krasnoyarsk or another city of presence, presented in the "Stores" section, as the location for receiving the Goods.

5.1.3. Rules for receiving goods through online order pickup points:

5.1.3.1. These rules for issuing online orders through pickup points are being introduced to ensure customer safety and combat the spread of coronavirus infection.

5.1.3.2. The online store sells Goods remotely through the online store located on the Internet at the address: https://sesso-gallery.ru (and subdomains), where the Goods offered for purchase are presented, as well as the terms of payment and delivery of Goods to Buyers.

5.1.3.3. To receive the Goods ordered through the online store, the Buyer can use the courier delivery service or select a convenient online order pickup point.

5.1.3.3.1. Addresses of online order pickup points are listed in the "Stores" section.

5.1.3.4. The Buyer can pay for the Goods only by bank transfer (online) in the online store on the website https://sesso-gallery.ru.

5.1.3.5. Trying on the product at the online order pick-up point is available.

5.1.3.6. The Buyer has the right to return the Product through online order pick-up points (during the pick-up point's opening hours) or use the courier return service.

5.1.3.7. Refusal of and return of goods shall be carried out within the timeframe, in the manner, and under the conditions stipulated by the Rules and the public offer of the online store sesso-gallery.ru.

5.1.3.8. The sale of goods in the online store sesso-gallery.ru is carried out in accordance with the Rules and the public offer of the online store sesso-gallery.ru, which applies to the extent that it does not contradict these Rules for the delivery of online orders through pick-up points.

5.2. Upon delivery of pre-paid Goods to the address specified by the Buyer, the Goods are transferred directly to the Buyer, or, in the absence of the Buyer, to any person who presents information about the order number.

In exceptional cases, the Seller or courier may request the presentation of an identity document from the recipient to deliver the Goods, or may request a confirmation code, which the Seller will send to the Buyer via SMS to the phone number specified when placing the order after payment for the Order or before delivery of the Goods.

5.3. When unpaid Goods are delivered to the address specified by the Buyer, the Goods are transferred directly to the Buyer, or, in the absence of the Buyer, to any person who has presented information about the order number and has paid for the Goods.

5.4. Upon receipt of an unpaid Product at the pickup location, the Buyer provides the Order Number to the employee and makes payment. The Buyer has the right to try on the Product before making payment.

5.5. Upon receipt of the pre-paid Goods at the order pick-up point, the Buyer shall provide the pick-up point employee with the Order number and the confirmation code, which the Seller will send to the Buyer via SMS to the phone number after payment for the Order or before issuing the Goods.

5.6. If the Buyer transfers the Order number and/or confirmation code to a third party, then presentation of this number upon receipt of the Order shall constitute confirmation of the transfer by the Buyer to such third party of all powers to receive (and pay, if applicable) this Order.

5.7. The Seller is not responsible for any delivery delays due to circumstances beyond the Seller's control. When delivering Products by courier, the specific delivery time is agreed upon directly with the courier or the courier service dispatcher. If the Buyer cannot be contacted within three (3) days to arrange a delivery time, the courier delivery will be cancelled and the Product will be returned to the Seller.

The storage period for the Goods at the order pick-up point, after which the Goods are returned to the Seller, is 3 days from the date of receipt of the Goods at the pick-up point.

5.8. The appearance and completeness of the Goods, as well as the completeness of the entire Order, must be checked by the Buyer upon receipt of the Goods.

If the Product does not meet the terms of the Order (the wrong product was delivered, the quantity of the product does not correspond to the ordered quantity, the product does not match the description on the website, the product is incomplete, the product packaging or the product itself has external mechanical damage (obvious defects)), the Buyer shall notify the courier or the employee of the order pick-up point immediately upon acceptance of the Product.

6.1. The return of the Goods is carried out in accordance with the “Return Conditions” specified on the Website in the “Return of Goods” section.

6.2. The Buyer has the right to refuse the ordered Goods at any time before receiving them, and after receiving the Goods - within 14 days, not counting the day of purchase.

6.3. Return of Goods of Good Quality:

6.3.1. Returns are permitted if the product is in its original packaging with tags, labels, stickers, and identification marks attached, and has not been used. All packaging elements and accompanying items (covers, tags, stickers, spare laces, buttons, belts, additional accessories, etc.) must be returned.

Return of a Product of proper quality is possible if its presentation, consumer properties, and a document confirming the purchase of the specified Product from the Seller (a fiscal receipt or a bank statement confirming payment for the Product) are preserved.

6.3.2. If the Buyer refuses the Goods in accordance with the terms of this clause 6.3 of the Agreement, the Seller shall return the cost of the Goods to him, less the Seller's expenses associated with the return delivery of the Goods returned by the Buyer, within 10 days from the date of receipt of the returned Goods at the Seller's warehouse and subject to the presence of a completed return application by the Buyer and compliance with the conditions specified in clause 6.3.1 of the Agreement.

6.3.3. The buyer has no right to terminate the purchase and sale agreement for goods of proper quality, the list of which is approved by the Decree of the Government of the Russian Federation of 31.12.2020 No. 2463 "List of non-food goods of proper quality that are not subject to exchange", including the following goods:

• personal hygiene items (combs, hairpins, headbands, hair curlers, wigs, hairpieces and other similar products);
• perfumery and cosmetic products;
• sewing and knitted goods (sewn and knitted underwear, hosiery);
• products made of precious metals, with precious stones, made of precious metals with inserts of semi-precious and synthetic stones, cut precious stones.

6.4. Return of goods of inadequate quality:

6.4.1. A product of inadequate quality means a product that has manufacturing defects, a product that does not meet the mandatory requirements stipulated by law or in the manner prescribed by law (including safety requirements), or the terms of the contract (in the absence of such or incomplete terms - the usually imposed requirements), or the purposes for which such a product is usually used, or the purposes of which the Seller was notified by the Buyer upon conclusion of the contract, or a sample and (or) description in the case of sale of goods by sample and (or) by description.

6.4.2. Differences in design elements and color schemes do not constitute a defect in the Product. The color and perceived appearance of the Product image may vary due to the settings and properties (including brightness, color rendition, and resolution) of the screens of the devices used by the Buyer. In such a case, a discrepancy between the Product image on the Buyer's device and the image on the Website does not constitute an inaccurate description of the Product or a defect in the Product.

To clarify additional information about the Product, the Buyer can contact the Seller by e-mail at: sessoloveyou@mail.ru or by calling the toll-free number 8 800 500 87 25.

6.4.3. Products that have been damaged during use as a result of normal wear and tear, as well as due to violations of operating rules, are not considered to be of inadequate quality.

6.4.4. In the event that defects in the Product are discovered, in addition to the refund of the amount paid for the Product, at the discretion of the Buyer and in the presence of such an objective possibility (such as the availability of the product in the Seller's warehouse for replacement, the correctable nature of the product defect for the purpose of repair and other circumstances), the Product may be replaced with a product of the same brand (model and/or article number), with the same product of a different brand (model, article number) with a corresponding recalculation of the purchase price, or repair (elimination of the defect) of the Product may be made, and a proportionate reduction in the purchase price of the Product may also be made.

6.5. The return procedure for the Product depends on the method of receipt and payment. The Buyer has the right to return the Product in the following ways:

6.5.1. In case of advance payment for the Goods on the Website by bank transfer or in case of payment for the Goods to the courier upon receipt at the order pick-up point, the Buyer returns the Goods to one of the order pick-up points offered by the Seller.

6.5.2. In case of payment for the Goods in cash or by bank transfer upon receipt at the order pick-up point, the Goods are returned to the corresponding order pick-up point or to one of the order pick-up points offered by the Seller.

6.5.3. Regardless of the payment method and method of receiving the Goods, the Buyer can return the Goods by postal or courier delivery to the Seller's address: Address: Krasnoyarsk, Alekseeva St., 39.

6.6. When returning a Product, the Buyer must print the return form, complete it, and attach it to the returned Product. A fiscal receipt or bank statement evidencing payment for the Product must be attached to the returned Product.

6.7. Refunds are made using the method chosen by the Buyer for payment (cash/cashless transfer to the card used for payment), except in cases where otherwise provided by current legislation.

6.8. If the Product was partially paid for with bonus points, the corresponding number of bonus points will be returned to the Buyer's loyalty bonus card.

6.9. The period for the return of funds (bonus points) is calculated from the moment the Seller receives the returned Goods and receives the return application.

7.1. Payment for Goods with gift cards and certificates is not possible.

8.1. The copyright holder of all information and data posted on the Website, including text information, graphic elements, photos and videos, music and text, is the Seller.

8.2. The site is intended for personal, non-commercial use.

8.3. It is prohibited to modify, copy, distribute, transmit, reproduce, publish, license, use for commercial purposes, create copies of the Site, transfer data from the Site containing commercial value, software, customer information or purchases.

8.4. It is prohibited to use the Site for the purpose of generating income or commercial profit, including the use of data from the Site as advertising.

8.5. Identified and established facts of intellectual property rights infringement will be considered in court in accordance with Article 1252 of the Civil Code of the Russian Federation "Protection of Exclusive Rights.".

9.1. Olga Vyacheslavovna Kolosova, Sole Proprietor (Seller), processes Users' personal data for the following purposes: providing Users with access to website functionality; issuing loyalty cards; providing custom tailoring services; providing personal shopping services; responding to individuals who have contacted us through the feedback form; registering in their personal account; and delivering purchased goods to the buyer.

The following personal data will be processed on the website and online store: Last name, first name, patronymic; contact phone numbers; gender; date of birth; email address; residential address.

9.2. Personal data is processed both without the use of automation tools and with their use.

9.3. Personal data will be transferred to the following third parties:

Courier services, for the purpose of delivering ordered goods.

9.4. The Seller is a Co-Processor of personal data with the following third parties:

Partner companies, within the framework of the agreement on participation in the loyalty program.

9.5. During processing, the following actions will be performed with personal data: collection; recording; systematization; accumulation; storage; clarification (updating, modification); retrieval; use; transfer (provision, access); blocking; deletion; destruction.

Personal data shall be processed by the Seller until the expiration of 5 years from the date the Buyer ceases to be bound by these Rules and the public offer.

10.1. By registering on the Website, the User/Buyer has the right to consent to receiving promotional and informational newsletters from the Seller. These newsletters contain information about upcoming promotions and other events of the Seller, including advertising newsletters and special offers. Newsletters are sent via email to the address and/or short message (SMS) to the phone number specified by the User/Buyer during registration.

Advertising and informational materials may be presented in the form of paper, printed materials, and souvenirs, included in customer orders, and delivered to the specified postal address in the form of letters and parcels.

10.2. The seller reserves the right to collect and process the following information:

• information about the sections of the Site visited by the Buyer, the duration of stay on the Site, and the method of visiting the Site;
• information about the means used by the Buyer (type of web browser, network location, connection type, etc.).

10.3. The Seller collects and processes the information specified in Section 10.2 of this Agreement using cookies. Cookies are text files containing small amounts of information that are downloaded to the Buyer's computer or mobile device when visiting the Website. As a result, the Buyer receives additional functionality when visiting the Website, such as the system remembering preferences and tracking website activity to tailor it to the Buyer's interests.

The collected information is used for statistical purposes and to improve our Products and services.

10.4. The Seller is not responsible for information provided by the User/Buyer in a publicly available form.

10.5. The Seller reserves the right to record telephone conversations with the User/Buyer. In doing so, the Seller undertakes to: prevent unauthorized access to information obtained during telephone conversations and/or its transfer to third parties not directly involved in fulfilling obligations to the User/Buyer, in accordance with paragraph 4 of Article No. 16 of the Federal Law "On Information, Information Technology, and Information Protection.".

10.6. When using the Website, the User/Buyer has the right to refuse to provide their data, thereby not accepting the terms of this Agreement. In such a case, the User/Buyer will no longer be able to place Orders.

11.1. The Seller shall not be liable for any failure to perform or delay in fulfilling any obligations under the Agreement due to events beyond its reasonable control (force majeure). Force majeure includes any act, event, non-occurrence, or unforeseen situation beyond the Seller's control, including the following circumstances:

11.1.1. Strikes, blockades or other industrial conflicts.

11.1.2. Civil unrest, riots, invasions, terrorist acts or threats thereof, military actions or preparation for military actions.

11.1.3. Fires, explosions, storms, floods, earthquakes, epidemics, pandemics, natural disasters.

11.1.4. Impossibility of using railways, ships, aircraft or automobiles, as well as other public and private means of transport.

11.1.5. Inability to use public or private telecommunications networks.

11.1.6. Acts, decrees, legislation, regulations or restrictions of any government, including those on the introduction of a state of emergency or a state of heightened readiness.

11.1.7. Any strike of employees of transport companies, postal services or other types of strikes in transport companies, failure to provide services by transport companies or emergency situations.

12.1. The online store and its services may be temporarily, partially, or completely unavailable due to maintenance or other repairs, or for any other technical reasons. The Seller reserves the right to carry out necessary maintenance or other repairs with or without prior notice to the User/Buyer.

12.2. The relations between the User/Buyer and the Seller are subject to the provisions of Russian legislation.

12.3. The parties will attempt to resolve any disputes that arise through negotiation. If agreement is not reached, the dispute will be referred to a court in accordance with current Russian legislation.

12.4. Claims from Users/Buyers are sent to the Seller by mail to the Seller’s address: 660077, Krasnoyarsk, Alekseeva St. 39, Sesso store or by e-mail to the address: sessoloveyou@mail.ru.

12.5. If a court finds any provision of this Agreement invalid, this shall not render the remaining provisions invalid.